At AnalyzeMyMotors, we strive to offer accurate, fast, and reliable VIN history reports. Due to the digital and on-demand nature of our product, we enforce a clear no-refund policy except in limited cases outlined below.
By making a purchase on our website, you acknowledge and agree to this policy.
1. Digital Product Disclaimer
VIN reports are instantly generated and emailed to the address you provide. Because they are customized digital goods:
- They cannot be returned, revoked, or resold.
- We incur immediate, non-recoverable costs upon generation.
2. No Refunds — General Policy
We do not offer refunds under the following circumstances:
- You submitted the wrong VIN or email.
- You changed your mind after purchase.
- You disagree with the report content.
- You failed to check your spam/junk folders.
- You misunderstood what the report includes.
3. Exceptions — When a Refund May Be Issued
We may offer a refund in rare cases, such as:
- Non-Delivery: If you never receive your report after 24 hours, and you’ve checked your inbox/spam folders and contacted us.
- System Failure: If a technical issue on our end prevents report generation.
- Fraudulent Transaction: If unauthorized use of your card is verified and confirmed by our payment processor.
4. How to Request a Refund
To request a refund (if eligible):
- Contact info@analyzemymotors.com within 7 days of your order.
- Provide your order number, reason for the request, and proof of the issue (e.g., screenshot).
- We may attempt to resend or regenerate the report first.
If approved, refunds are processed to your original payment method within 5–10 business days, minus applicable transaction fees.
5. Dispute Handling
Please contact us before initiating a chargeback. We aim to resolve any issue directly and fairly.
- Filing a dispute without contacting us first may result in service suspension.
- All chargebacks are subject to documentation and investigation.
6. Changes to Policy
This Refund Policy may be updated as needed. Changes are effective immediately upon posting.
7. Contact Us
Email: info@analyzemymotors.com
We’re here to help during business hours.